INDUSTRY SOLUTIONS
Convenience, Grocery and Retail
Keep shoppers satisfied with 24/7 access to fresh, convenient ice and purified water.
BUNKER REDUCTION
Dump the bunker. Break up with old ice.
Bring fresh ice and purified water together in one on-site system. Make ice where you sell it to reduce reliance on delivered-ice pricing, refrigerated transport, and delivery schedules. Automated bagging and dispensing reduce restocking work, while on-demand production can help protect margins. We’ll help you evaluate equipment, utility, and operating costs against your current ice program.
YOUR ON-SITE SOLUTION
Ice Merchant
Inline Merchant
Ice dispenses only after payment, helping prevent unpaid pickups and protect your margins.
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A SEPARATE ICE & WATER SETUP
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Ice bunkers
Water refill unit
Convenience retailers have reported ice shrink of 200–600 bags per month—lost inventory that directly eats into margins.
Illustrative equipment layout. Actual replacement depends on your location and demand.
Why not try it for yourself?
Put on-site ice and water vending to the test with a no-risk trial tailored to your business. See the results at your location before deciding what comes next.
Start with a conversation. We’ll help you find the right trial for your location.
Enhance the shopper experience
Make it easy for customers to grab fresh ice and purified water for road trips, events, and everyday needs. Around-the-clock vending can generate sales even when your store is closed, where site access permits. The ICE2U app helps customers discover participating locations and pay from their phones—creating another reason to visit your store.
Reduce Shrink. Protect Margins.
With stocked ice bunkers, unpaid pickups can eat into your margins. IHA dispenses ice after payment, helping reduce theft and shrink—and the need for employees to unlock ice bunkers.
reliable & durable
Built for reliable performance at indoor and outdoor locations.
easy to own & operate
Simple to install, easy to maintain and backed by best-in-class support.
Fresh ice. Two ways to fit your store.
COMPACT & STANDALONE
The Ice Merchant
Replace bulky ice bunkers with a compact unit that frees up selling space—inside your store or out front.
24 sq. ft.
Equipment footprint
Up to 320 bags/day
Ice per day
Flexible placement
At your location
INTEGRATED INTO YOUR STOREFRONT
The Inline Merchant
Serve customers ice and water at your storefront while employees bag ice inside for in-store sales and use.
Built-in format
Building facade
Up to 320 bags/day
Ice per day
Storefront access
Permanent touchpoint
Trusted by fortune 500 companies
Retailer’s Guide to Ice & Water Vending
Explore customer demand, location considerations, and how on-site ice and water vending can fit your convenience, grocery or retail operation.
PDF · 26 pages
Choose how you operate
Choose an arrangement that fits your retail business, location, and the level of day-to-day involvement you want.
Purchase and operate. Own your equipment and retain the vending revenue. Your team handles cash collection, filter changes, and routine maintenance, with IHA support available when you need it.
Profit sharing. Eligible retailers may be able to host an IHA-supported machine and receive a share of its revenue without purchasing the equipment. Availability depends on geography, location fit, and a qualifying multi-store rollout.
Managed services. Own the machine and retain its vending revenue while paying IHA to provide agreed monitoring and routine support. This option depends on local service coverage.
Program availability, responsibilities, fees, and revenue terms are confirmed with IHA for your locations.
Purchase and operate. Own your equipment and retain the vending revenue. Your team handles cash collection, filter changes, and routine maintenance, with IHA support available when you need it.
Profit sharing. Eligible retailers may be able to host an IHA-supported machine and receive a share of its revenue without purchasing the equipment. Availability depends on geography, location fit, and a qualifying multi-store rollout.
Managed services. Own the machine and retain its vending revenue while paying IHA to provide agreed monitoring and routine support. This option depends on local service coverage.
Program availability, responsibilities, fees, and revenue terms are confirmed with IHA for your locations.
Take control of your ice supply.
Tell us about your location and daily demand. We’ll help you choose the right equipment, configuration and support.